Refund policy
Refund policy
A return and refund policy is an argument between customers and the
organization regarding returns and funds .for details on our refund deadlines
and policies please refer the information below.A party may terminate the
Agreement:
We have a 30-day refund
policy to protect students from financial risk, but also to protect our
instructors from fraud by providing them with a reasonable payment schedule.
Click on the Purchase
history tab.
Locate the course you wish
to refund.
click the refund
Refunds will not be provided
if requested after this 14-day period. Some shine academy subscriptions may
have a free trial period instead of a refund period. If you do not cancel
during the free trial, you will be billed the full amount for the subscription
you signed up for and be unable to request a refund.
The content provider that
offers Degree, MasterTrack, and University Certificate programs sets and
administers refund policies.Students are informed of those policies by the
Content Provider.
Excessive refunds have been requested by a
student.
Before the refund was
requested, a student had consumed or downloaded a significant portion of the
course.
Types of purchases that are only eligible for
credit refunds
iOS (Apple): iOS payments
are processed through Apple and not shine academy, and so we are unable to
offer cash refunds for in-app purchases made in the Apple App Store.
Bank & cash transfers:
certain bank and cash transfer methods are only eligible for credit refunds.
Shine Academy:
course purchases that are finalized at Shine Academy are only eligible
for credit refunds depends on Terms.
Refunds for third-party bundle purchase
We do not have the
transaction on file and cannot issue a refund for you because the payment for
the bundle was processed by the third-party vendor. Requesting a refund should
be directed to the third-party vendor.
How to
Contact Us
The best way to get in touch with us is to
contact our Support Team. We’d love to hear your questions, concerns, and
feedback about our Services.
Thanks for teaching and learning with us!
We have a 30-day refund policy to protect students from financial risk, but also to protect our instructors from fraud by providing them with a reasonable payment schedule.
Click on the Purchase history tab.
Locate the course you wish to refund.
click the refund
Refunds will not be provided if requested after this 14-day period. Some shine academy subscriptions may have a free trial period instead of a refund period. If you do not cancel during the free trial, you will be billed the full amount for the subscription you signed up for and be unable to request a refund.
The content provider that offers Degree, MasterTrack, and University Certificate programs sets and administers refund policies.Students are informed of those policies by the Content Provider.
Excessive refunds have been requested by a student.
Before the refund was requested, a student had consumed or downloaded a significant portion of the course.
Bank & cash transfers: certain bank and cash transfer methods are only eligible for credit refunds.
Shine Academy: course purchases that are finalized at Shine Academy are only eligible for credit refunds depends on Terms.
The best way to get in touch with us is to contact our Support Team. We’d love to hear your questions, concerns, and feedback about our Services.